1. Scope of Services

Softflix IT Solutions provides IT and digital services including, but not limited to, web development, software development, mobile app development, UI/UX design, SaaS solutions, CMS development, cloud solutions, and digital consulting services.

2. Use of Website

• The content on this website is for general information purposes only.
• Unauthorized use of this website may result in legal action.
• You must not misuse the website or attempt to gain unauthorized access.

3. Client Responsibilities

• Provide accurate, complete, and timely project requirements.
• Ensure prompt approvals, feedback, and decision-making.
• Maintain confidentiality of shared credentials and sensitive information.

4. Intellectual Property Rights

All intellectual property, including designs, source code, documentation, graphics, and content developed by Softflix IT Solutions shall remain our property unless explicitly transferred in writing.

5. Payments & Billing

• Payments must be made as per agreed milestones or payment schedules.
• Failure to make timely payments may result in service suspension.
• All fees paid are non-refundable unless otherwise agreed in writing.

6. Confidentiality

Both parties agree to keep all confidential, proprietary, and sensitive information secure and not disclose it to any third party without prior written consent.

7. Data Protection & Privacy

Softflix IT Solutions complies with applicable data protection and privacy laws. Any personal or business data shared with us will be handled securely and responsibly.

8. Limitation of Liability

Softflix IT Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

9. Third-Party Services & Links

Our website or services may include third-party tools, APIs, or links. Softflix IT Solutions has no control over and assumes no responsibility for the content or performance of third-party services.

10. Termination of Services

Either party may terminate services by providing written notice in accordance with the terms defined in the applicable agreement or contract.

11. Project Timelines & Delays

Project timelines are estimates based on the scope of work. Delays caused by late feedback, scope changes, or external dependencies may affect delivery schedules.

12. Change Requests & Scope Modifications

Any changes to the approved project scope may require additional time and cost. All change requests must be documented and mutually approved.

13. Support & Maintenance

Post-launch support and maintenance services are provided based on the agreed plan. Additional enhancements or extended support may be billed separately.

14. Warranty Disclaimer

All services are provided on an “as-is” basis without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

15. Force Majeure

Softflix IT Solutions shall not be responsible for delays or failures caused by circumstances beyond reasonable control, including natural disasters, internet outages, or government actions.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

17. Amendments & Updates

Softflix IT Solutions reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:
Email: contact@softflixitsolutions.com